Not to worry, you can either reach out to our Customer Service Team at contact@sephora.co.id or approach any of our Beauty Advisors in store.
We'll help you to cancel your account and re-apply for a new account. Upon verification, your old points balance will be transferred to your new account within 7 working days.
Looking for a physical card replacement? You might want to read: Can I still get a Physical Sephora Beauty Pass Card?
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