My Sephora Beauty Pass Account has been hacked/ I lost my Sephora Beauty Pass Card!

Not to worry, you can either reach out to our Customer Service Team at [e-mail] or approach any of our Beauty Advisors in store.

We'll help you to cancel your account and re-apply for a new account. Upon verification, your old points balance will be transferred to your new account within 7 working days.

Looking for a physical card replacement? You might want to read: Can I still get a Physical Sephora Beauty Pass Card?